Jim Henderson

Jim Henderson

Like George Russell, Jim Henderson learned the power of benchmarking and financial models while leading Dealer Best Practice Groups for Currie Management Consultants. Jim founded and successfully sold two technology focused companies. He understands the positive power of culture in a company. Jim@ExemplaryGroup.com


Leadership Lessons

Revolutionizing Support Using Military-Style Logistics

Integrated Logistics Support (ILS) — a unified, iterative process that establishes the support of a capital asset, such as a piece of equipment — encompasses service manuals, test equipment, tools, training, stocking of parts, computer resources, facilities and transportation based on the equipment’s reliability and maintainability.

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Special Report

Consultant Perspective

Jim Henderson, Exemplary Innovations / Machinery Advisors Consortium
The dealer of 2030 will be driven by solutions and customer success. This shift will change the focus from equipment-centric to use case-centric.
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