Leadership Lessons

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Leadership Lessons

Prepare for Turbulent Times by Protecting Your People

By George Russell posted on March 4, 2023 | Posted in Best Practices, Department Management

The Leadership Lessons here come from 3 overlapping ideas.

Leadership Lessons

Billing Cycle is Your Airspeed to Pilot Through Triumph & Turbulence

By Luke Sheppard posted on February 4, 2023 | Posted in Operations & Finance, Department Management

Pilots live and breathe by the dial that indicates the speed at which their aircraft slices through the air. The airspeed indicator is the most crucial flight instrument for any pilot.

Leadership Lessons

Think Like a Pilot for Stability & Sustainability

By George Russell posted on December 19, 2022 | Posted in Best Practices

The Leadership Lessons theme for 2023 is how to build stable and sustainable dealerships that adapt to accelerating change. The advisors at Machinery Advisors Consortium (MAC) think it vital for dealership leaders to prepare for times of turbulence.

Leadership Lessons

Anticipating the Dealership of the Future

By Daniel Surprenant posted on October 3, 2022 | Posted in Best Practices, Department Management

You’ve probably seen the movie trilogy Back to the Future. There’s no point in telling you the story, but just like in the movie, if we had a time machine, we could influence the present through our actions from the past and change our future through our actions of the present.

Leadership Lessons

Got Engagement?

By Bill Hoeg posted on August 28, 2022 | Posted in Best Practices, Department Management

I often see the lack or fear of delegation when working with dealers. Usually, it’s because the owner/leader is a “Doer” and feels it takes too long to get things done or doesn’t feel comfortable in managing or developing their people.

Leadership Lessons

5 Service Department Communication Bottlenecks & How to Fix Them

By Shane Waldemar posted on July 2, 2022 | Posted in Department Management

The busy season is in full swing. Tensions are running high. When things get busy, any inefficiencies at your dealership become glaringly obvious.

Leadership Lessons

5 Key Questions to Help Assess Opportunities for Automation in Service

By Shane Waldemar posted on May 29, 2022 | Posted in Department Management

Your service department is one of your biggest profit centers. But your service department is also the most expensive to operate. So, it needs to run like a well-oiled machine.

Leadership Lessons

What’s the Distance From Your Boardroom to Your Breakroom?

By Russ Green posted on March 26, 2022 | Posted in Best Practices, Department Management

Remember when your dealership was a stand-alone operation? The distance from your boardroom to the breakroom was measured in feet. Now with acquisitions and expansion into big multi-location dealers, some of which span states, that distance is measured in miles.

Leadership Lessons: Building a 2nd Machine Age Dealership

Execute & Innovate Part 2: Create an Innovation Council

By George Russell and Luke Sheppard posted on March 4, 2022 | Posted in Best Practices

Sell tractors, fix them, collect the money and innovate.
Farm equipment dealerships are not considered the most innovative industry, although remarkable innovations occur there on nearly a daily basis.

Leadership Lessons: Building a 2nd Machine Age Dealership

Execute & Innovate Part 1: 5 Tips for Process Improvement

By George Russell and Luke Sheppard posted on January 30, 2022 | Posted in Best Practices, Department Management

“We sell tractors. We fix them. We collect the money.”
This was the insight I received from a seasoned iron peddler upon my first visit to an equipment dealership more than 20 years ago. Simple and action-oriented, his statement summed up the fundamentals of equipment distribution.

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Leadership Lessons
RSS

ARTICLES

Prepare for Turbulent Times by Protecting Your People

Billing Cycle is Your Airspeed to Pilot Through Triumph & Turbulence

Think Like a Pilot for Stability & Sustainability

Anticipating the Dealership of the Future

Got Engagement?

5 Service Department Communication Bottlenecks & How to Fix Them

5 Key Questions to Help Assess Opportunities for Automation in Service

What’s the Distance From Your Boardroom to Your Breakroom?

Execute & Innovate Part 2: Create an Innovation Council

Execute & Innovate Part 1: 5 Tips for Process Improvement

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