Items Tagged with 'technicians'


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Top Tips to Get Your Service Department Performing at Its Highest

Bob Clements shares his knowledge on how to bring your dealership’s service department to a high performing level.
Often times, dealer-principals and managers have difficulty fully understanding their service department. This leaves owners plagued with questions about how to solve problems that relate to the bottom line. Often a deeper look is required, along with an additional understanding of what is important to profits and efficiency.
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Valley Truck & Tractor: Planning Service Operations for the Long Term

In 2016, Valley Truck & Tractor achieved a parts and service absorption rate of 106%. According to the Western Equipment Dealers Assn.’s (WEDA) 2016 Cost of Doing Business study, the farm equipment industry average absorption rate was 64%, with an industry benchmark target of 80%-plus.
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Preparing the Next Generation of Technicians

Capital Tractor sponsors successful interns at SUNY Cobleskill to help prepare them for the workforce.
Capital Tractor’s service manager John Mattison understands the importance of finding and training young service technicians. He currently serves on the Ag Engineering Consulting Committee at State University of New York (SUNY) Cobleskill as well as the Ag Advisory Board with the Greenwich High School.
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