Kayla Urban

Kayla Urban

Kayla is an editorial intern at Lessiter Media in the Ag department. She is currently obtaining her masters degree in English at Mount Mary University in Milwaukee, WI.


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Top Tips to Get Your Service Department Performing at Its Highest

Bob Clements shares his knowledge on how to bring your dealership’s service department to a high performing level.
Often times, dealer-principals and managers have difficulty fully understanding their service department. This leaves owners plagued with questions about how to solve problems that relate to the bottom line. Often a deeper look is required, along with an additional understanding of what is important to profits and efficiency.
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