In a recent interview Ed Neuberger, branch operations manager at Ziegler Ag Equipment, a 27-store AGCO and Claas dealer with stores in Minnesota, Wisconsin, Iowa and Missouri, broke down Ziegler’s technical department model and how it benefits both technicians and customers.
Early last year a heated debate was instigated by a gentleman who was frustrated by his inability to help his neighbor who was having service and repair issues with his new tractor (“The Next High-Tech Battle in Ag,” Farm Equipment E-Watch, Feb. 10, 2015).
Early last year a heated debate was instigated by a gentleman who was frustrated by his inability to help his neighbor who was having service and repair issues with his new tractor (“The Next High-Tech Battle in Ag,” Farm Equipment E-Watch, Feb. 10, 2015).
How do you handle ‘free service information’ calls from people working on their own equipment looking for repair specs or other information instead of bringing it into the dealership for repair?
Do you use parts-to-labor ratio as a key benchmark in your operation? This important rule of thumb maintains that for every dollar of labor sales, your dealership should generate one dollar of parts sales. Both parts and service should be your dealership's most profitable departments and this ratio helps drive profits in both areas.
As a 4-store dealership, each individual store at Champlain Valley Equipment has been able to lean on each other to get service work done. Aaron Keeler, Service Manager at the St. Albans, Vt., location of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains how this has worked in the past.
In this episode of On the Record, brought to you by Associated Equipment Distributors, Jason Webster, commercial agronomist with PTI Farm, breaks the results of PTI Farm’s 2024 HIgh Speed Planting Corn Study.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
GROW.MORE.PRECISELY. We are dedicated to creating innovative agricultural practices that help growers boost crop production and improve sustainability. With cutting-edge hardware, powerful software and truly unbeatable support, we take pride in creating and delivering solutions that empower farmers around the world.