Clear communication can make or break a warranty experience. In this practical webinar designed for customer-facing professionals in sales, support and service, you’ll learn how to confidently explain warranty coverage, manage customer expectations and avoid language that can escalate frustration or create misunderstanding
Expectations are that customers are going to treat Ballweg employees with respect. If they don’t, Tom Ballweg is clear with them. “It’s easier for me to get a new customer than a new employee."
In this high-impact, no-fluff webinar, Ryan Young, Director of Sales at Modern, walks ag dealership leaders through how to identify, control, and ultimately transform their biggest service bottlenecks into new revenue streams.
Sara Loritz, parts technician at Vanderloop Equipment in Brillion, Wis., estimates that she spends 75% of her time at work talking with customers, whether on the phone or in person.
In mid-May, the heart of planting season and the beginning of the first hay cutting in Northeast Wisconsin, Sara Loritz, parts technician at Vanderloop Equipment (VE) in Brillion, is in high demand.
Farm Equipment editors encounter a variety of articles, social media posts, podcasts and videos that offer a unique look at various aspects of our great farm machinery industry. Here is our favorite content from the past week.
One of First Choice Farm and Lawn’s guiding principles is staying positive and being their for their customers and doing the right thing — every time. Owners Ron and Don Parks discuss how they’ve instilled this mindset in the staff across all locations.
In this webinar presented by Jim Facente of Creative Sales Solutions, you’ll learn that top performers do much more than just being polite and friendly. You’ll learn how they create an exceptional customer experience that allows them to connect with their customers, build customer loyalty, and dramatically increase sales.
In this episode of On the Record, brought to you by Associated Equipment Distributors, we look at President Trump's tariff reduction on ag equipment, the latest dealer sales forecasts, and how high input costs are keeping farmer sentiment down.
Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.