Sara Loritz, parts technician at Vanderloop Equipment in Brillion, Wis., estimates that she spends 75% of her time at work talking with customers, whether on the phone or in person.
In mid-May, the heart of planting season and the beginning of the first hay cutting in Northeast Wisconsin, Sara Loritz, parts technician at Vanderloop Equipment (VE) in Brillion, is in high demand.
Farm Equipment editors encounter a variety of articles, social media posts, podcasts and videos that offer a unique look at various aspects of our great farm machinery industry. Here is our favorite content from the past week.
One of First Choice Farm and Lawn’s guiding principles is staying positive and being their for their customers and doing the right thing — every time. Owners Ron and Don Parks discuss how they’ve instilled this mindset in the staff across all locations.
In this webinar presented by Jim Facente of Creative Sales Solutions, you’ll learn that top performers do much more than just being polite and friendly. You’ll learn how they create an exceptional customer experience that allows them to connect with their customers, build customer loyalty, and dramatically increase sales.
Here is the inescapable reality: your front-line employees are the direct link between your company and your customers. To achieve your goal to go from good to great, your employees will need the following skills and knowledge, led by you, to establish a company culture centered on your clients.
Sometimes, it’s the smallest aspect of customer service that can make or break an experience — being open late during planting or harvest to help your customer with a part or a breakdown in the field.
Easy On Hold's goal is to improve dealers' customer engagement, brand recognition and sales revenue by bringing your brand to life. Easy On Hold offers 3 main solutions to help accomplish that goal.
This webinar addresses ways to help you stay connected to your customers (and employees) no matter where they are – at home, in the field or on the jobsite – and in ways that are safe and sustainable. - [To view any of our webinar replays, you must be logged in with a free user account.]
In this episode of On the Record, brought to you by Associated Equipment Distributors, Jason Webster, commercial agronomist with PTI Farm, breaks the results of PTI Farm’s 2024 HIgh Speed Planting Corn Study.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
GROW.MORE.PRECISELY. We are dedicated to creating innovative agricultural practices that help growers boost crop production and improve sustainability. With cutting-edge hardware, powerful software and truly unbeatable support, we take pride in creating and delivering solutions that empower farmers around the world.