Articles Tagged with ''Champlain Valley Equipment''

Dealership Minds 2014 Video

The History of Champlain Valley Equipment

Russ Carpenter, Founder & Partner at Champlain Valley Equipment (headquartered in Middlebury, Vt.), tracks the history of the company back to its roots in the '70s.
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Dealership Minds 2014 Video

Your Most Valuable Assets Are Good Employees

Russ Carpenter, Founder & Partner at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his feelings on the most valuable asset in a farm equipment dealership. The employees have built the dealership into what it is today.
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Dealership Minds 2014 Video

Negotiating on Manufacturer Warranties

Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the back-and-forth work he does with manufacturers' representatives to show the expenses related to doing specific service work.
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Dealership Minds 2014 Video

Cutting the Turnaround Time on Warranties

Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his efforts to cut the time it takes to get paid by the manufacturer for warranty work. Cubit understands that someone has to absorb the costs of items under warranty and he takes it as his responsibility to prove the validity of his staff's warranty claims.
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Dealership Minds 2014 Video

Communication Protocol at Champlain Valley Equipment

Derek Gregorek, Inventory Manager at Champlain Valley Equipment (headquartered in Middlebury, Vt.), gives an outline of the communication protocol that has been put into place at the dealership to streamline communication and avoid the need for follow-up questions on specific issues.
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Dealership Minds 2014 Video

Establishing Wholegood Product Flows

Derek Gregorek, Inventory Manager at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his experiences from developing wholesale product workflows to establish benchmarks for the dealership on the movement of wholesale goods.
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