Articles Tagged with ''Champlain Valley Equipment''

Dealership Minds 2014 Video

Flood Strikes Vermont Farm Equipment Dealership

Tom Wood, Store Manager of the Berlin, Vt., location at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares the story of the flood that struck the Berlin location and the aftermath of the flood.
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Dealership Minds 2014 Video

Keeping Communication Open During a Dealership Acquisition

Tom Wood, Store Manager of the Berlin, Vt., location at Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains why internal communication is so important for employees during a dealership acquisition. In October 2012, Champlain Valley Equipment acquired their Berlin location, which has been known as Riverside Equipment. As a salesman for Riverside at the time of the acquisition, who often filled the role of store manager while the owners were traveling, Wood became the de facto store manager.
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Dealership Minds 2014 Video

Major Changes from Dealership Acquisition

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about how the overall growth of Champlain Valley Equipment has impacted his dealership and work tasks.
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Dealership Minds 2014 Video

Reconstructing a Service Department

Recent staff issues forced Jason Bessette, the general manager of the St. Albans location of Champlain Valley Equipment, to reconstruct the location's service department. Bessette's leadership has help the location turn a corner and push to improve overall customer service.
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Dealership Minds 2014 Video

Daily Operating Report Keeps Management 'On Top' of Numbers

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), gives an overview of what's included in daily operating reports he pulls for the management team to keep everyone up on important metrics.
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Dealership Minds 2014 Video

Enhancements to Customer Care Program

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about his focus on the importance of keeping customers happy through a high level of professionalism in the service department.
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Dealership Minds 2014 Video

Actively Recruiting Young Talent

Chantal Persons, Human Resources Director of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the dealerships efforts at recruiting young talent to support future growth in the business.
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