Web-exclusive content for this issue includes:

Data and Technology in the Dealership: Managing Risk and Customer Expectations in a Changing Legal Environment

[Webinar] Masters of Emotion: The Success of Cybercrime

Creating an Efficient Sales Process Requires Focus on People, Processes, Technology & Training

Dealers' Perspective: Evolving CRM Systems

[Webinar] Growing Lifetime Value: Maximizing Customer Loyalty

No Sales Left Behind: Using Tech to Boost Your Sales Team

[Webinar] Engaging with Customer 2.0