Ed Heim is the second-generation owner of Hoxie Implement Co., a 3-store Case IH dealership in Hoxie, Kansas that he runs with his partners and brothers, Mike and Pat. Their dad, Gerry, became a 50/50 partner in a closed dealership in 1962.
The conversation with Ed and Editor/Publisher Mike Lessiter took place during the WEDA International Dealer Conference. Ed details his dad’s unusual path into co-owning a dealership, he and his brothers’ hijinks with the service techs and how a meeting in Dad’s basement -- under tense economic conditions -- led to a solution of “going on the offensive” winter service and working the phones to aggressively sell it; a novel concept at the time.
Hear about the formative lessons of those earliest days (“we were taught to never watch someone else putting something together”) and how Ed joined a dealership at arguably the worst possible time ever. Despite not knowing they’d make it through, those formative lessons were the best teachers he and his brothers could ever have had for running a business in the 21st century, he says.
Ed also shares observations on how fast agriculture moved in his AOR, and how running a farm equipment business today has changed as a result.
Farm Equpment's "Our Dealer Story" podcast series is brought to you by HBS Systems.
HBS Systems, like many of our customers, is a multi-generational company that has for over 30 years provided leading-edge systems and software technology designed specifically for Agricultural and Construction equipment dealerships. From a humble beginning serving a single Agricultural dealership location in 1985, we have grown into the leading provider of Equipment Dealership Management Systems today. We proudly develop all of our solutions in-house and support our growing customer base from our headquarters in Dallas, TX and our Canadian branch in Stratford, Ontario. Learn more at www.hbssystems.com