Clear communication can make or break a warranty experience. In this practical webinar designed for customer-facing professionals in sales, support and service, you’ll learn how to confidently explain warranty coverage, manage customer expectations and avoid language that can escalate frustration or create misunderstanding

Warranty claims require more than “broke” or “fixed.” Learn what documentation manufacturers expect—and how the right photos, failure codes, and serial numbers can speed approvals and reduce rework.

In this exclusive dealer roundtable, sponsored by Modern, Director of Sales Ryan Young pulls back the curtain on how the most profitable farm and heavy equipment dealers are using rental as a strategic profit engine, one that boosts absorption, feeds the sales pipeline, and creates recurring revenue all year long.