Kelly Mathison

Webinar Replay

In-Depth Review of the 2022 Cost of Doing Business Study [Webinar]

September 1, 2022 | Posted in Data & Forecasts

To uphold our Industry Commitment to support customer repair, the North American Equipment Dealers Association has launched a training initiative and advocacy campaign with manufacturers called Repair Done Right to change the narrative on Right to Repair. Join us to discuss what the campaign is and how your dealership can get engaged.

Take Your Service Department to the Next Level

By Kim Schmidt posted on February 28, 2022 | Posted in Best Practices, Department Management

It could be said that the service department is the lifeblood of the dealership. Yet, the service department often presents the most challenges for dealers.

Increasing Productivity and Efficiency Boosts Dealership Profits in the Age of Amazon

Kelly Mathison, a consultant and trainer at the Western Equipment Dealers Assn. Dealer Institute, discusses emphasizing interdepartmental teamwork and personalized, rather than automated online-based, service in ag equipment dealerships in order to maximize profits per hour.

By Betsy Barthelemy posted on June 18, 2019 | Posted in Best Practices, Department Management

“What are the two critical factors that really drive the financial success of your business?”

Increasing Your Parts Sales Through Your Service Department [Webinar]

By Kim Schmidt posted on April 25, 2019 | Posted in Department Management

As whole goods sales slowdown, there is added pressure on aftermarket financial performance. Customer and competitive forces are also major challenges for dealer profitability. WEDA Dealer Institute Trainer Kelly Mathison offers insights on improving performance and increasing profitability through interdepartmental cooperation between parts and service. [To view any of our webinar replays, you must be logged in with a free user account.]

Create a Labor Budget for the Service Department

How to establish — and achieve — your labor sales goals your dealership’s service department

By Jennifer Reibel posted on March 12, 2019 | Posted in Best Practices, Operations & Finance, Department Management

Establishing a basic labor budget has countless advantages for dealers looking to get the most out of their service shops.

Formative Lessons Learned by Starting in Industry at Tough Times

By Kelly Mathison posted on September 6, 2018

Kelly Mathison of the WEDA Dealer Institute has nearly 30 years of experience in the farm equipment industry. After reading “Looking Back What Happened to Equipment Manufacturers in the Early 1980s Farm Crisis,” he reflected on the lessons he’s learned from starting in the industry during tough times.

To the Point

Making Parts Sales Sexy

By Kim Schmidt posted on June 10, 2017 | Posted in Best Practices, Department Management

The parts department isn’t a particularly sexy department, so most dealers usually put their focus on the sales department. We haven’t been that way. Parts first is how we look at ourselves.” That’s what one dealer recently told me when I asked him what set his dealership apart. He went on to explain how the parts department is the first priority when it comes to training, showroom space and merchandising.

To the Point

Making Parts Sales Sexy

By Kim Schmidt posted on June 8, 2017 | Posted in Best Practices, Department Management

"The parts department isn’t a particularly sexy department, so most dealers usually put their focus on the sales department. We haven’t been that way. Parts first is how we look at ourselves.” That’s what one dealer recently told me when I asked him what set his dealership apart. He went on to explain how the parts department is the first priority when it comes to training, showroom space and merchandising.

Items Tagged with 'Kelly Mathison'

ARTICLES

In-Depth Review of the 2022 Cost of Doing Business Study [Webinar]

Take Your Service Department to the Next Level

Increasing Productivity and Efficiency Boosts Dealership Profits in the Age of Amazon

Increasing Your Parts Sales Through Your Service Department [Webinar]

Create a Labor Budget for the Service Department

Formative Lessons Learned by Starting in Industry at Tough Times

Making Parts Sales Sexy

Making Parts Sales Sexy

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