Items Tagged with 'quincy tractor'

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Improving Employee Attitude & Customer Experience Through Facility Upgrades

Dealers say modernization projects provide a better environment for their employees to work in and for their customers to do business.
The environment a person works in can have a big impact on their attitude and their performance. The same goes for customer experience. An outdated and crowded parts department, for instance, does little to foster a good relationship between your parts staff and customers.
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Special Report: After the Ink Dries

Assimilating an Acquired Dealership: Issues & Missteps

Buying another dealership is the easy part. Integrating it into the overall organization is the bigger challenge.
When it comes to either buying or selling a dealership, when the deal is done, the parties on the different sides of the table say they all face the same set of challenges. How the issues are prioritized may differ if you’re the buyer or seller, but the concerns remain the same.
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Special Report: How Dealers Deal with Ag's Business Cycles

With the exception of 2009 — a year that, in retrospect, wasn’t all that bad for sales of farm machinery — dealers have experienced 5 remarkable years of consistently strong unit sales. This has surprised many dealers, even the most optimistic ones. A Colorado dealer told Farm Equipment recently, “I’ve lived through two bad cycles (in the 1980s and ‘90s) so I’m really enjoying this one.”
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