Items Tagged with 'service efficiency'



Efficiency and Speed Are Key to Profitable Mobile Service

New technology helps dealers manage mobile service more effectively and improve efficiencies.
One of the biggest challenges for farm equipment dealerships today is how to best adapt to the growing demand for mobile services. According to George Russell, founding member of the Machinery Advisors Consortium (MAC), the decision comes down to relying on existing business systems to handle service requests or adopting third-party programs.
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Getting Tech Savvy in the Service Department

Technology and software can bring efficiencies to the service department and improve customer satisfaction.

Improving efficiencies and productivity in the service department is a goal of all farm equipment dealers. After all, a more efficient service department generally translates to a higher absorption rate and improved bottom line. Technology is now aiding in improving those efficiencies by helping to reduce redundancy and allowing technicians to complete tasks from their workstations in the shop. And, technology is also increasing shop efficiency with scheduling and communicating with road techs.

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