Items Tagged with 'building trust'


Leadership Lessons

How Will Your People Take Care of Your Customer? It’s T.E.A.M. (Work)

Here is the inescapable reality: your front-line employees are the direct link between your company and your customers. To achieve your goal to go from good to great, your employees will need the following skills and knowledge, led by you, to establish a company culture centered on your clients. 

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Wider World of Business

10 Principles for Leadership Presence

As a leader or aspiring leader at any level, one of the biggest challenges you face is to inspire and motivate other people so that they can take the right actions on behalf of themselves and the group — that is, to have impact. That’s why you want to be a leader with a strong presence not just at conferences, but in every interaction.
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Dealership Minds 2016: Kern Machinery

Parts Department Management: Building Trust

Joe Alvarado, parts manager for the Delano, Calif., location of Kern Machinery, talks about the importance of building trust with employees. Through his leadership, Alvarado works to show his parts department employees how they play a role in the larger ag industry. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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