Items Tagged with 'service shop'


Valley Truck & Tractor: Planning Service Operations for the Long Term

In 2016, Valley Truck & Tractor achieved a parts and service absorption rate of 106%. According to the Western Equipment Dealers Assn.’s (WEDA) 2016 Cost of Doing Business study, the farm equipment industry average absorption rate was 64%, with an industry benchmark target of 80%-plus.
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Getting Tech Savvy in the Service Department

Technology and software can bring efficiencies to the service department and improve customer satisfaction.

Improving efficiencies and productivity in the service department is a goal of all farm equipment dealers. After all, a more efficient service department generally translates to a higher absorption rate and improved bottom line. Technology is now aiding in improving those efficiencies by helping to reduce redundancy and allowing technicians to complete tasks from their workstations in the shop. And, technology is also increasing shop efficiency with scheduling and communicating with road techs.

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Dealer Technology: Modernizing, Updating and Improving Your Dealership’s Internal Technological Capabilities
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