Is your dealership offering drop boxes throughout your service area where customers can pick up parts? Why and how do you make this service work? Please share your comments below and read what others have to say.

Past Industry Q & A Responses What impact does pressure for “dealer purity” — carrying limited shortline products or only your major’s equipment — have on your business plans and opportunities for growth?

Industry-Q & A October 30,2012. See past Industry Q & A responses. (You will be brought to a previous issue of eWatch. To return to this issue, close out of the window that pops up.)