With ServicePro, service advisors employ a digitized process with intuitive software tools to streamline customer communication, improve the service experience and save technicians' time. Advisors can use a single platform to digitally create and send estimates, inspections and obtain work order approvals using 2-way texting. Technicians can enter repair status and updates quickly and efficiently in one place. ServicePro fully integrates with Record360's core product, InspectPro.
- Increase service revenue. Get instant approvals for work orders and create upsell opportunities your customers trust.
- Delight your customers. With 2-way SMS communication, your customers will be kept up to date on their work orders, and your team can provide the best customer service possible.
- Quality inspections, every time. Create inspections with high-quality photo and video evidence to increase efficiency.
- Simplify your service data: Pull work orders directly from your ERP to automatically keep all systems in sync.
ServicePro is designed to help service teams improve customer satisfaction and drive more revenue through fast approvals and 2-way texting. It streamlines today's cumbersome manual process of managing service requests, cost estimates, equipment status, and notifications between technicians and customers.
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