BELGRADE, Montana – Torgerson’s was recently honored with a New Holland Service Excellence President’s Club Award. This prestigious program recognizes and rewards dealers who have demonstrated an outstanding commitment to supporting their customers’ after sales needs with ongoing business best practices. Torgerson’s has been a New Holland dealer since 2016.
The program, now in its 25th year, sets the standard for consistently positive customer experiences by reinforcing the value of specific business practices across New Holland dealerships. The requirements for Service Excellence are reviewed and recalibrated every year to align best business practices observed in the marketplace with the challenges dealers face when delivering exceptional product support.
“We are grateful to Torgerson’s for making service after the sale such a paramount priority in its business practices,” said Paul Hatfield, Director of After sales, for North America, at New Holland. “We understand that dealers need to invest in training, tools and resources to be successful. This award program is one way to thank our dealers who are providing superior support to our customers every day.”
We recognize and thank our co-workers at our Belgrade Branch for their dedication to customer service and making this happen.
Torgerson’s was selected for the award based on its service, warranty administration, training technicians, recruitment program, special service tools and marketing programs.
“We are proud to earn this award. Our customer service differentiates us and defines who we are and what we stand for”