In this webinar presented by Jim Facente of Creative Sales Solutions, you’ll learn that top performers do much more than just being polite and friendly. You’ll learn how they create an exceptional customer experience that allows them to connect with their customers, build customer loyalty, and dramatically increase sales.

What kind of power does your dealership have over your customers? Is your dealership building loyalty that makes your business indispensable to customers, creates life-long relationships and makes price irrelevant? Presented by Jim Facente, a trainer for WEDA’s Dealer Institute, this webinar highlights 6 key factors that will make your dealership indispensable to your customers. [To view any of our webinar replays, you must be logged in with a free user account.]