Items Tagged with 'Service Productivity'


Monitoring Service Productivity: Non-Applied Tech Time Is ‘Thrown-Out’ Inventory

In his general session presentation at the 2015 Dealership Minds Summit in Cincinnati in January, Birkey’s Farm Store President/CEO Mike Hedge also covered service productivity issues and the high cost of unapplied labor most farm equipment dealerships experience. And he encouraged dealers to start looking at service techs through a lens of inventory units.
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