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Dealership Minds 2014 Video

Major Changes from Dealership Acquisition

February 9, 2014 | Posted in Best Practices
Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about how the overall growth of Champlain Valley Equipment has impacted his dealership and work tasks.
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Dealership Minds 2014 Video

Reconstructing a Service Department

February 9, 2014 | Posted in Best Practices
Recent staff issues forced Jason Bessette, the general manager of the St. Albans location of Champlain Valley Equipment, to reconstruct the location's service department. Bessette's leadership has help the location turn a corner and push to improve overall customer service.
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Dealership Minds 2014 Video

Daily Operating Report Keeps Management 'On Top' of Numbers

February 9, 2014 | Posted in Best Practices
Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), gives an overview of what's included in daily operating reports he pulls for the management team to keep everyone up on important metrics.
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Dealership Minds 2014 Video

Enhancements to Customer Care Program

February 9, 2014 | Posted in Best Practices
Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about his focus on the importance of keeping customers happy through a high level of professionalism in the service department.
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69% of Ag OEMs Say Supply Chain Issues are Improving

69% of Ag OEMs Say Supply Chain Issues are Improving

In this episode of On the Record, we look at a recent AEM survey that found the majority of ag equipment manufacturers reported improving supply chain issues. In the Technology Corner, Noah Newman looks at Leaftech Ag's new handheld tissue analysis tool. Also in this episode, CNH Industrial's latest acquisitions and Titan Machinery's fiscal year 2023 earnings.

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Machinery Scope offers premier risk management tools for farm equipment. We provide timely, personalized, and flexible solutions to protect more farm equipment investments than anyone in the industry. We add value and peace of mind when you are buying, selling, or managing your farm equipment by offering extended warranty plans.
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