Items Tagged with 'Jason Bessette'

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Dealership Minds 2014 Video

Major Changes from Dealership Acquisition

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about how the overall growth of Champlain Valley Equipment has impacted his dealership and work tasks.
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Dealership Minds 2014 Video

Reconstructing a Service Department

Recent staff issues forced Jason Bessette, the general manager of the St. Albans location of Champlain Valley Equipment, to reconstruct the location's service department. Bessette's leadership has help the location turn a corner and push to improve overall customer service.
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Dealership Minds 2014 Video

Daily Operating Report Keeps Management 'On Top' of Numbers

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), gives an overview of what's included in daily operating reports he pulls for the management team to keep everyone up on important metrics.
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Dealership Minds 2014 Video

Enhancements to Customer Care Program

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about his focus on the importance of keeping customers happy through a high level of professionalism in the service department.
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