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Dealer Institute Webinar: Crazy Idea? Eliminate the Conflict Between Parts, Sales and Service


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11/9/17 3:00 pm to 11/9/17 4:00 pm CST


Location: Online

Event Description

WEDA Dealer Institute

This could be the most important webinar you’ve participated in. Almost every Dealership employee I’ve spoked with over the past ten years agree about a "normal" conflict between Parts, Sales, & Service. I’m telling you that it is NOT. It is created by people and therefore can be eliminated by people.

Why you should participate in this webinar:

  • Understand why Parts, Sales and Service people create conflict.
  • Learn the adverse financial impact upon your dealership.
  • Learn the performance standards to eliminate conflict.
  • Learn 2 management systems to manage teamwork so Parts, Sales and Service personnel help each other to be more successful.

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