This could be the most important webinar you’ve participated in. Almost every Dealership employee I’ve spoked with over the past ten years agree about a "normal" conflict between Parts, Sales, & Service. I’m telling you that it is NOT. It is created by people and therefore can be eliminated by people.

Why you should participate in this webinar:

• Understand why Parts, Sales and Service people create conflict.
• Learn the adverse financial impact upon your dealership.
• Learn the performance standards to eliminate conflict.
• Learn 2 management systems to manage teamwork so Parts, Sales and Service personnel help each other to be more successful.