The Aftermarket Management course provides parts and service leaders the skills required to improve departmental efficiency, growth and profitability. Leaders will also learn how to work more effectively with their aftermarket partners; where together, they will develop a plan to maximize overall aftermarket production essential for success in today’s business environment. The course is a curriculum-based learning path delivered through three, 2-day modules, led by industry aftermarket experts. MODULE 1: LEADERSHIP DEVELOPMENT PRINCIPLES August 22-23, 2017 MODULE 2: SERVICE MANAGEMENT October 24-25, 2017 MODULE 3: PARTS MANAGEMENT December 12-13, 2017