Shawn Skaggs, President/COO, Livingston Machinery, Chickasha, Okla. — Starting in the marketing department at Livingston Machinery over 15 years ago, Skaggs is the president and COO of the $88 million dealership and serves on the AGCO dealer board. Skaggs is the author of “Employee Reviews Made Simple: How to Throw Out the Old Standards and Create a Culture of Trust and Accountability” as well as the businessinahurry.com blog.
Let’s face it, inventory turnover has been a problem for us all over the last few years. As the market changed, it’s been difficult to make adjustments to how we stock new machines and how we buy used machines as fast as the market moved. This has created a turnover problem that’s plagued North American farm equipment dealers everywhere. You are not alone.
Shaping the culture of a dealership is a complicated thing. Anyone who's ever tried to lead an organization after a major transition or change knows this. The culture of your dealership is at the heart of what can drive you to be successful, mediocre or out of business.
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