Articles by Eric Reuterskiold

Special Report: Transitioning to the Next Generation of Dealers

Succession Without Ownership

I grew up working on a farm and decided I wanted to do something in that field. I went to Blackhawk Technical College, a local college that had an agribusiness program, but I still didn't really know what I wanted to do after graduation.
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Special Report: Transitioning to the Next Generation of Dealers

Bringing Service & Parts Together

If I had to pick a key defining moment, I think it would be bringing our parts and service departments together. There used to be a wall between the two. It was like two separate unions and they were fighting separate battles. I brought them together to and now everybody is fighting for the same thing the extra sale and customer satisfaction compared to when it was the shop guys vs. the parts guys.
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