Articles by Kim Schmidt

Improving Efficiency & Costs in the Parts & Service Departments

As Ellens Equipment — Farm Equipment’s 2017 Dealership of the Year in the under $75 million in revenues category — has grown in recent years, it became clear changes in the service and parts departments were needed to help improve efficiency, reduce costs and ultimately improve the dealership’s absorption rate.


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Dealership of the Year 2017: Ellens Equipment, McBain, Mich.

What do you get when the son of the local New Holland dealer marries the daughter of the local Case IH dealer? While this sounds like the start to a bad joke, it’s actually the foundation of the Ellens Equipment ownership team, a couple who knows a thing or two about running a successful dealership and who treats the business like another one of their children (including knowing when it’s time to let them spread their wings).
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Kim Schmidt
From the Desk of Kim Schmidt

‘Right to Repair’ Battle Continues

On June 22, the U.S. Copyright Office issued a report in which it essentially said they’re tired of having to review exemptions to Section 1201 of the Digital Millennium Copyrights Act every 3 years and industry by industry. If that’s the case, we could be talking about — or maybe just waiting on — the issue for quite some time if the speed at which Congress does anything is any indication.
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Special Report

Parts Success is a '2-Way Street' with Manufacturers

Dealers & manufacturers need to work together to promote & take advantage of parts programs that can help improve margins.
If your strategy for selling parts is relying on walk-in traffic or the service department, you’re missing out on opportunities. “Dealers who are relying on walk-in traffic are the dealers who are complaining about their parts business.
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To the Point

Making Parts Sales Sexy

The parts department isn’t a particularly sexy department, so most dealers usually put their focus on the sales department. We haven’t been that way. Parts first is how we look at ourselves.” That’s what one dealer recently told me when I asked him what set his dealership apart. He went on to explain how the parts department is the first priority when it comes to training, showroom space and merchandising.
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To the Point

Making Parts Sales Sexy

"The parts department isn’t a particularly sexy department, so most dealers usually put their focus on the sales department. We haven’t been that way. Parts first is how we look at ourselves.” That’s what one dealer recently told me when I asked him what set his dealership apart. He went on to explain how the parts department is the first priority when it comes to training, showroom space and merchandising.
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