Home / Topics / Dealer News

Dealer News
Dealer News RSS Feed RSS

Net-Promoter-Scores-to-Manage-Customer-Satisfaction.png
2024 Dealership of the Year: H&R Agri-Power

[Video] Net Promoter Scores to Manage Customer Satisfaction

December 30, 2024 | Posted in Best Practices, Dealer News
Case IH and Kubota send customers surveys after purchase to rate their experience with H&R Agri-Power explains Ronnie Barnett, H&R Agri-Power CFO. A customer who gives aq score of 9 or 10 is considered a promoter and a score below 7 is considered a detractor. Those scores are combined to create a net promoter score. H&R also sends its own surveys to gauge customer satisfaction.
Read More
Feeling-the-Impact-of-a-Down-Ag-Market.png
2024 Dealership of the Year: H&R Agri-Power

[Video] Feeling the Impact of a Down Ag Market

December 30, 2024 | Posted in Best Practices, Dealer News
Ronnie Barnett, H&R Agri-Power CFO, shares how the down market in 2024 impacted the dealership and how pre-sales compared to the year prior. Wholegoods are the main part of the business he expects to be down, while the aftermarket business is likely to fare better.
Read More
Power-EQ-Simplifies-Quoting-Process-for-H&R-Agri-Power.png
2024 Dealership of the Year: H&R Agri-Power

[Video] Power EQ Simplifies Quoting Process for H&R Agri-Power

December 30, 2024 | Posted in Best Practices, Dealer News
Ronnie Barnett, H&R Agri-Power CFO, explains how the dealership uses its Power EQ app to create quotes and how the approval process is automated through the system. To date, about 10 other dealers have bought Power EQ to use at their own dealerships, creating an additional revenue source for H&R Agri-Power.
Read More
What-Employees-Can-Expect-Out-of-an-ESOP.png
2024 Dealership of the Year: H&R Agri-Power

[Video] What Employees Can Expect Out of an ESOP

December 30, 2024 | Posted in Best Practices, Dealer News
Ronnie Barnett, H&R Agri-Power CFO, explains how an employee stock ownership program (ESOP) works for the individual employees and the communication the dealership provides to the individuals over the year. After retirement, employees get their payout over the course of 5 years.
Read More
Balance-Sheet-Rules-the-Day-for-Dealer-CFO.png
2024 Dealership of the Year: H&R Agri-Power

[Video] Balance Sheet Rules the Day for Dealer CFO

December 30, 2024 | Posted in Best Practices, Dealer News
Ronnie Barnett, H&R Agri-Power CFO, breaks down some of the benefits and challenges that come along with a business having an employee stock ownership program (ESOP). He also shares what he needs to be watching regularly as the CFO to ensure the business is hitting its goals, including inventories, cash management and interest rates.
Read More
Remembering-H&R-Agri-Power’s-Greg-Burch.png
2024 Dealership of the Year: H&R Agri-Power

[Video] Remembering H&R Agri-Power’s Greg Burch

December 30, 2024 | Posted in Best Practices, Dealer News
Dave Gibson, wholesale division manager with H&R Agri-Power, reflects on his first interaction with the late Greg Burch and what he meant to the dealership as COO. He says being named Dealership of the Year is a testament to Greg’s leadership at H&R.
Read More
H&R-DOY-Thumbnail.png
Dealership of the Year 2024

Dealership of the Year: H&R Agri-Power

December 30, 2024 | Posted in Dealer Succession, Dealer News, Dealership Marketing
With a desire to provide exceptional customer service and an eye toward technological innovation, H&R Agri-Power has watched its business grow from one location in 1990 to 21 locations and more than $700 million in annual revenue. And the dealership comes in at number 30 on the Farm Equipment Dealer 100 list™ — the 4th largest Case IH dealer on the list.
Read More

Top Articles

Current Issue

FE_June_2026_BookWithPages_Curl_art.png

Farm Equipment

Farm Equipment's 100TM
100 North America's Largest Ag Equipment Dealers

View More

Must Read Free Eguides

Download these helpful knowledge building tools

View More

Farm Equipment Videos

View More
Top Directory Listings
A&I-Consumer-Large.png

A&I Products

Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.

Yetter farm equipment since1930 01

Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
Machinery Scope

Machinery Scope

At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
View More