Ultimate Software, a leading cloud provider of people management solutions announced that RDO Equipment Co., a company that provides innovative solutions for John Deere agriculture and construction, Vermeer, and Topcon customers in more than 60 locations across the U.S., is leveraging the UltiPro human capital management (HCM) solutionfor increased employee engagement, HR operational effectiveness, and strategic workforce analytics and reporting.
With approximately 1,700 employees throughout the U.S., RDO Equipment Co. found it needed to replace the disparate and complex solutions it was using for HR and payroll with a single system of record that was accessible, convenient, and easy to use. RDO Equipment Co. went live on UltiPro in 2008 and has seen a high adoption rate among its employees.
"Our employees appreciate the functionality that UltiPro provides. They engage with the solution frequently, starting from the time they apply for a job and join the company," said Marsha Snyder, HRMS payroll analyst at RDO Equipment Co. "With UltiPro, our employees have had more ownership and control over their career."
One example of how RDO Equipment Co. is engaging its employees and managers with UltiPro is through collaborative, ongoing performance management. Both managers and employees are encouraged to journal periodically about team members' accomplishments, progress toward goals, and challenges.
"With UltiPro, our performance management process is a two-sided dialogue between a manager and an employee rather than a simple employee evaluation done on paper using primarily supervisor input," said Snyder. "UltiPro has made performance management at RDO Equipment Co. more effective — a cleaner, more consistent process that has definitely improved employee engagement."
By using UltiPro for all of its employee-facing processes, RDO Equipment Co. has made access easier for employees who only need to remember a single login and Web address.
"UltiPro is our one-stop shop for HCM, so employees and HR need only one login to manage our HR, payroll, and talent management operations. This convenience has increased adoption of the technology and impacted the success of our team," said Snyder. "Managers go into UltiPro and see the same information as payroll or HR because we are all on one solution. We're working much more efficiently and functioning with fewer headaches and issues."
One of the issues that Snyder had before UltiPro was developing reports using the payroll system provided by an enterprise resource planning (ERP) vendor and another complex solution for HR. With multiple systems, RDO Equipment Co. was challenged to keep information in sync and to pull meaningful and accurate analytics.
"Now, not only can we get in-depth and correct reporting with UltiPro, but we can quickly deliver it to stakeholders using dashboards that can be tailored to a specific business unit," said Snyder. "Today, we have manager dashboards, we have HR dashboards, and we have finance dashboards. Everyone can generate the information they need through UltiPro without having to contact the field support office to get what they need. Leaders can access relevant data available without a wait or the pain we used to have collecting the information before UltiPro. We appreciate how Ultimate's technology makes our work more enjoyable."
"When we ask our customers what they value most about UltiPro, the single platform for cohesive HCM is always near the top. Our end-to-end functionality — supported by flexibility, in-depth reporting, and industry-leading customer support — provides any business model with strategic advantages," said Greg Swick, chief sales officer at Ultimate Software. "We're very pleased Ultimate is delivering technology that RDO's people want to use and this company is achieving excellent results across its business."
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