Managing warranty claims shouldn’t feel like guesswork—but too often, incomplete documentation leads to delays, rework, or denied claims. Many warranty submissions stall not because the repair was incorrect, but because the right information wasn’t captured upfront.

In this webinar, hosted by Farm Equipment and presented by Warranty Consulting Services, we’ll break down what documentation is truly required for warranty approval—and why simply stating “broke” or “fixed” isn’t enough.

You’ll learn how accurate photos, clear failure codes, and proper serial number documentation help manufacturers verify eligibility, speed up approvals, and reduce back-and-forth between the dealership and OEM.

Whether you’re submitting claims, supporting technicians, or reviewing warranty performance, this session will help your team get it right the first time.

What You Will Learn:

• Why proper documentation is critical to warranty eligibility and approval
• What information is required beyond "broke/fixed"  for a complete claim
• Photo requirements, including required views and quality standards
• How to correctly capture and document failure codes and diagnostic results
• Best practices for locating, photographing and recording component serial numbers
• Common documentation mistakes that cause delays or denied claims

Don’t miss this opportunity to improve warranty accuracy, reduce claim cycle time and strengthen your working relationship with manufacturers 

This digital demo is brought to you by Farm Equipment and Warranty Consulting Services.

For any questions about this webinar, please Email Kim Schmidt at Farm Equipment.

See more Farm Equipment Webinars

About the Speakers

Devon McGwin- Development and Compliance Director, Warranty Consulting Services

Devon McGwin is the…