Items Tagged with 'customer interaction'


Leadership Lessons

How Will Your People Take Care of Your Customer? It’s T.E.A.M. (Work)

Here is the inescapable reality: your front-line employees are the direct link between your company and your customers. To achieve your goal to go from good to great, your employees will need the following skills and knowledge, led by you, to establish a company culture centered on your clients. 

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Webinar Replay

Creating a Virtual Customer Experience [Webinar]

In this webinar we’ll show you ways to help you stay connected to your team and your customers no matter where they are – at home, in the field or on the jobsite – and in ways that are safe and sustainable. Allowing your customers the ability to interact with you how they need – or choose – to will create operational efficiencies and set your dealership apart and customers coming back. [To view any of our webinar replays, you must be logged in with a free user account.]
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