Items Tagged with 'satisfaction'


Mahindra USA Moves Ahead in Dealer Satisfaction

Mahindra USA, the number one selling tractor brand in the world based on volume, rises to the number two spot in dealer satisfaction according to the North American Equipment Dealers Association (NAEDA) 2013 Dealer-Manufacturer Relations Survey. In the category of major tractor manufacturers, Mahindra shows significant improvement in overall dealer satisfaction moving up a position in the rankings. Mahindra USA captured the top spot in several categories: Communications with Management, Marketing & Advertising Support and Product Availability.

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Dealership Minds

Customer Trust: What It's All About

Defining success for a farm equipment dealership boils down to building customer trust and satisfaction, says Matt Poeltler. The vice president of marketing at Precision Equipment says developing these two key areas is essential in building effective value-added packages for customers, prospects and employees.
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How Janson Equipment Combines the Numbers with Customer Care

They may manage their three dealerships “by the numbers” to achieve a profitable bottom line, yet Janson Equipment also puts their customers’ “boots on” to give the business a personal touch that breeds customer loyalty. In their own words, here’s a departmental list of goals and responsibilities that sets this dealership apart.
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