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Articles Tagged with ''customer satisfaction''

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Leadership Lessons

Flying Your Dealership to New Heights

By Russ Green posted on May 24, 2023 | Posted in Best Practices
Have you ever seen the cockpit of a commercial airplane and noticed the instrument cluster that the captain and co-pilot monitor? Most commercial planes have over 100 instrument clusters or dials to guide the pilots’ actions.
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2022 Dealership of the Year: First Choice Farm and Lawn

First Choice Farm and Lawn's Guiding Principles

October 10, 2022 | Posted in Best Practices, Dealer News
One of First Choice Farm and Lawn’s guiding principles is staying positive and being their for their customers and doing the right thing — every time. Owners Ron and Don Parks discuss how they’ve instilled this mindset in the staff across all locations.
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Dealership Minds

Building H&R Agri-Power’s Culture, Profitability

VP and COO Steve Hunt views his role as preserving H&R Agri-Power’s heritage along with building the effectiveness of its daily operations.
By Lynn Marcinkowski Woolf posted on February 4, 2020 | Posted in Best Practices, Operations & Finance
Steve Hunt holds a unique position at H&R Agri-Power of Hopkinsville, Ky., a 17-location employee-owned dealership. He’s vice president, chief operating officer, owner, son of the founder, father of a salesperson and a farmer. That vantage point helps him to be keeper of H&R’s culture and guardian of its profitability.
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Rex Collins

Are You Submarining the Value of Your Dealership?

By Rex Collins posted on October 14, 2019 | Posted in Best Practices
Sometimes seemingly informed decisions have unintended consequences. A well thought out move designed to increase profitability or enhance operations can wind up having a negative effect on dealership value — and the value of your business is ultimately your most important consideration.
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2018 Dealership of the Year: Reynolds Farm Equipment

Making a Commitment to Customer Satisfaction

July 13, 2018 | Posted in Best Practices, Dealer News
CEO Mitch Frazier and President Angela Hungate of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year) talk about the importance of customer satisfaction. It’s all about making sure every member of your team is truly dedicated to working together to give customers the best experience possible.
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Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
Machinery Scope

Machinery Scope

At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
Farmers Edge

Farmers Edge

GROW.MORE.PRECISELY. We are dedicated to creating innovative agricultural practices that help growers boost crop production and improve sustainability. With cutting-edge hardware, powerful software and truly unbeatable support, we take pride in creating and delivering solutions that empower farmers around the world.
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