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Overview of PrairieLand Partners' New Integrated Solutions Department

Steve Kaufman, Integrated Solutions manager with PrairieLand Partners, a 9-store John Deere dealership in Kansas, shares the process of how the Integrated Solutions department grew from the earliest years. What began as AMS support on cellphones eventually evolved into a call center. Today, the department produces customized reports based the data each customer collects in their own fields and helps the customer understand and use that data to make management decisions.
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