Most of my clients’ companies, whether large or small, want to treat their customers well. They know that they don’t always succeed. They make mistakes. And they aren’t always aware of how they are perceived by customers and prospective customers.
Functional leadership means readily admitting that you don’t know everything. It means understanding that the more questions you ask, they more you’ll find out. And the more you find out, they more you can accomplish.
It’s Monday, and one of your staff members has called out — again. While it’s not all that frequent, the lost days are starting to form a pattern, and not a good one. So what’s the best way to handle the issue?
If your business has graduated from spreadsheets to a CRM (contact relationship management) system, congratulations. You’ve made great strides in managing relationships with prospects and customers. However, there’s another crucial piece of the puzzle your business might be missing. In our hyper-connected digital environment, you have a huge opportunity to take action on the valuable data stored in your CRM.
John Deere has been named to the Forbes magazine list of America's Best Employers. Deere was 38th among 500 companies included in the recently-announced ranking.
In this episode of On the Record, brought to you by Associated Equipment Distributors, we take a look at how the flooding in Texas will impact the ag industry and check in with some dealers in the region.
Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.