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Wider World of Business

Why Dignity is the Key to Customer Service

For the last several decades customer service has cycled through an evolution of different metrics, all focused on measuring if the customer is happy. It started with satisfaction, then moved to loyalty, engagement, customer value, back to loyalty, then the recommend question, and even level of effort.
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Titan Machinery To Distribute Intuicom

Titan Machinery, one of the largest Case/New Holland equipment dealers in North America, has signed on as a distributor for Intuicom precision positioning and wireless solutions, including the family of Intuicom RTK Bridge products for RTK applications.
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AGCO Grows Africa Presence with Establishment of Joint Venture in Algeria

AGCO, Your Agriculture Company (NYSE:AGCO), a worldwide manufacturer and distributor of agricultural equipment, today announced that it has agreed to establish a new joint venture in Algeria for the production of Massey Ferguson branded tractors. Under the shareholders agreement entered into with L'Enteprise Publique Economique de Commercialisation de Materiels Agricoles and L'Enteprise Publique Economique de Production de Tracteurs Agricoles, AGCO will take 49% ownership of Algeria Tractors Company. The new joint venture is based in Constantine, Algeria and will produce Massey Ferguson tractors for sale into the local domestic Algerian market. Production is expected to begin before the end of 2012.
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Trimble Introduces GreenSeeker Handheld Crop Sensor for Agriculture

Trimble (NASDAQ: TRMB) introduced today the GreenSeeker handheld crop sensor, an easy-to-use measurement device designed to assess the health of a crop. Readings taken with the GreenSeeker handheld can be used to make objective decisions regarding the amount of fertilizer to be applied to a crop, resulting in a more efficient use of inputs.
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Agventure Names New Product And Technology Manager

Seed product business professional and agronomist Louis Sutton has joined AgVenture, Inc. (AVI) of Kentland, Indiana, and will serve the nationwide network of independently owned and operated Regional Seed Companies (RSCs) as Product and Technology Manager.
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