Articles by Mike Lessiter

Dealership Minds

Navigating the Numbers for Growth

Spend time with Mike Hedge at his office in Rantoul, Ill., and terms like number cruncher, prognosticator, teacher, purser, and analyst all come to mind. And when it comes to the subject of balance sheet management, “evangelist” is also a fitting word. As CFO & Treasurer of a $240 million company, Hedge must manage all the details yet remain at a 50,000-foot view to pilot the finances of a growing company.
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Dealership Minds

Probing Questions Solves Parts Department Mysteries

An effective parts department, says Todd Lippens, can pinpoint a customer’s needs even when they’re too hurried to provide good information. “With cell phones today, farmers pick up and call immediately, even before thinking,” he says. At the Polo store, more than half of his store’s part transactions are handled by phone.
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