Years with Organization: 2.5. Prior to joining Kern Machinery as the parts manager at the Bakersfield and Lancaster, Calif., stores he worked as a manager at AT&T and Sears.
Role: As a parts manager, Santiago Alcantar says it’s his goal to make sure a customer walks out the door with everything they needed, if not more.
PROFILE
Building a Customer-Focused Team
VIDEOS
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Working with Vendors to Get Rushed Parts When Necessary |
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Tips for Laying Out the Retail Space of a Dealership |
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Organizing a Parts Warehouse |
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