Items Tagged with '2018 Dealership of the Year'

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2018 Dealership of the Year: Reynolds Farm Equipment

The Impact of Being Named Dealership of the Year

Owner Gary Reynolds, CEO Mitch Frazier and COO Chris O’Neal of the Reynolds Farm Equipment team talk about what being named Farm Equipment’s 2018 Dealership of the Year means to them. In a time of massive industry-wide change, they are grateful to be recognized for their team’s hard work — but that doesn’t mean they’re ready to rest on their laurel’s just yet.
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2018 Dealership of the Year: Reynolds Farm Equipment

Revisiting the Hard Times of the 1980s

Owner Gary Reynolds and President Angela Hungate of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year) reflect on the challenges the dealership faced during the 1980’s agricultural crisis and the tenacity that got them through it.
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2018 Dealership of the Year: Reynolds Farm Equipment

Opportunity Provided by a New Facility

Mitch Frazier, CEO of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year), discusses the new facility in Lebanon, northwest of Indianapolis the dealership is working on. The new facility will be an updated space with opportunities for growth that can better meet the needs of consumers in the area.
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2018 Dealership of the Year: Reynolds Farm Equipment

Making a Commitment to Customer Satisfaction

CEO Mitch Frazier and President Angela Hungate of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year) talk about the importance of customer satisfaction. It’s all about making sure every member of your team is truly dedicated to working together to give customers the best experience possible.
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2018 Dealership of the Year: Reynolds Farm Equipment

From Farm Equipment Dealership to Cafe Owner

Who says your dealership has to be all work and no fun? Angela Hungate, president of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year), talks about her father’s (Owner Gary Reynolds) long-time dream to bring employees and customers together by building a café at one of his dealerships.
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2018 Dealership of the Year: Reynolds Farm Equipment

Empowering Employees to Improve the Business

CEO Mitch Frazier and Owner Gary Reynolds of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year) share insights on how empowering employees can improve your business outcomes. At their dealership, employees are encouraged to bring in new ideas that are actually taken seriously. The results are happier employees and better sales.
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2018 Dealership of the Year: Reynolds Farm Equipment

Driving Fun, Intradepartmental Competition with Scorecards

Jon Schwander, CFO of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year), explains how he used scorecards to encourage friendly competition and drive sales at his dealership. This simple tool improves communication and productivity by giving each employee a personal stake in the company’s success. When you make work fun, everyone wins, he says.
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2018 Dealership of the Year: Reynolds Farm Equipment

Building on a Foundation of Values & Compassion

Angela Hungate, president of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year), talks about the importance of compassion and values in cultivating an engaging company culture. She’s found that grounding her business in compassion has resulted in happier customers and employees who are truly dedicated to the company.
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2018 Dealership of the Year: Reynolds Farm Equipment

Bringing in the Next Generation

Owner Gary Reynolds and COO Chris O’Neal of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year) share insights on how to attract and retain the next generation of talent. For example, new CEO Mitch Frazier was excited to apply his tech skillset to a new industry — but what kept him at Reynolds was the great company culture they always had.
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