Items Tagged with 'new technician'

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Mark Campanella_028 Dealership Minds_JE_1015
Dealership Minds

Getting it Done Right the First Time

Mark Campanella, the service manager for Kern Machinery’s Bakersfield, Calif., store, was originally brought into the dealership in 2009 to help the company “revamp” its field service program. Before joining Kern Machinery, Campanella had owned and operated his own field service business for construction equipment in southern California for 15 years.
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