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Daniel Surprenant

Daniel Surprenant

Daniel Surprenant has 30 years of experience in dealership training. His training company is Formation Future Inc. He is also a founding member of the Machinery Advisors Consortium.
Articles

ARTICLES

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Leadership Lessons

Drive a Culture of T.E.A.M. Work to Stay Customer Centered as Generations Change

By Daniel Surprenant and George Russell posted on October 8, 2021 | Posted in Best Practices, Department Management
It is vital to understand the changing generations of both your customers and — most importantly — your employees. Not appreciating the generational differences may lose you both customers and employees. Knowing the values, virtues and capabilities of each generation will help you retain both.
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Leadership Lessons

How Will Your People Take Care of Your Customer? It’s T.E.A.M. (Work)

By Daniel Surprenant and Russ Green posted on August 27, 2021 | Posted in Best Practices, Department Management

Here is the inescapable reality: your front-line employees are the direct link between your company and your customers. To achieve your goal to go from good to great, your employees will need the following skills and knowledge, led by you, to establish a company culture centered on your clients. 


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People & Profits

Manage Your Employees Like a Successful Sports General Manager Leads His Team

By George Russell and Daniel Surprenant posted on September 12, 2018 | Posted in Best Practices, Department Management
I challenged readers of this column to “Make 2018 the Year of Human Capital Investment.” Training is likely a key part of your human capital investment. Below is a professional perspective on how to make training work and how to make it pay from one of my Machinery Advisors Consortium colleagues, Daniel Surprenant. — George Russell
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People & Profits: Manage Your Employees Like a Successful Sports General Manager Leads His Team

By George Russell and Daniel Surprenant posted on September 12, 2018 | Posted in Best Practices, Department Management
I challenged readers of this column to “Make 2018 the Year of Human Capital Investment.” Training is likely a key part of your human capital investment. Below is a professional perspective on how to make training work and how to make it pay from one of my Machinery Advisors Consortium colleagues, Daniel Surprenant. — George Russell
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People & Profits

Perspectives on Training: Make It Work, Make It Pay

By George Russell and Daniel Surprenant posted on March 17, 2018 | Posted in Best Practices, Department Management
I challenged readers of this column to “Make 2018 the Year of Human Capital Investment.” Training is likely a key part of your human capital investment. Below is a professional perspective on how to make training work and how to make it pay from one of my Machinery Advisors Consortium colleagues, Daniel Surprenant. — George Russell
Read More
George_Russell_Daniel_Surpenant.jpg
People & Profits

Perspectives on Training: Make It Work, Make It Pay

By George Russell and Daniel Surprenant posted on March 17, 2018 | Posted in Best Practices, Department Management
I challenged readers of this column to “Make 2018 the Year of Human Capital Investment.” Training is likely a key part of your human capital investment. Below is a professional perspective on how to make training work and how to make it pay from one of my Machinery Advisors Consortium colleagues, Daniel Surprenant. — George
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Precision Specialist Comes to the Rescue on First Day of Planting

Precision Specialist Comes to the Rescue on First Day of Planting

Go behind the scenes with Leo Johnson and his son, Patrick, as they plant corn into strips for the first time on their 1,000-acre farm in Clinton, Wis. Jason Pennycook, precision specialist for 9-store Case IH dealer Johnson Tractor, comes to the rescue with remote support when Patrick runs into a problem with the planter in the field.

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Finance Scope is able to provide the best financing opportunities for equipment dealers and customers through a diverse mix of lending companies under one single platform. Our large group of lenders, allows for competitive rates regardless of credit scores. Additionally, dealers and customers have access to the industry’s best expertise surrounding finance and lease structures, for all purposes, within the agricultural and construction industries. We provide all of this into one online platform to provide our customers with the best available tailored finance solution for their equipment.
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