https://www.farm-equipment.com/rss en-us Precision Ag Manager Eric Hagenow and Precision Ag Specialist Phil Davister juggle multiple roles on a daily basis at Eis Implement. Coming together as a team is crucial for the department to reach their goals between the months of February and June. http://www.farm-equipment.com/articles/23376 Tue, 21 Jan 2025 23:00:00 -0500 https://www.farm-equipment.com/articles/23376-video-inside-kinzes-company-store-blue-equipment Inside-Kinze’s-Company-Store,-Blue-Equipment.png Wayne Hunt, CEO of H&R Agri-Power, recalls the impact that the late Greg Burch had on the dealership and all the people who worked with him. http://www.farm-equipment.com/articles/23320 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23320-video-wayne-hunt-remembers-greg-burch-and-impact-on-the-business Wayne-Hunt-Remembers-Greg-Burch-&-Impact-on-the-Business.png H&R Agri-Power CEO Wayne Hunt talks about the decision to become an ESOP over becoming a publicly traded company. He credits Titan Machinery Chairman David Meyer with helping guide him through the process of making the decision and talking to him straight on what the experience would be like. As Hunt says he’s “not a Wall Street guy.” http://www.farm-equipment.com/articles/23319 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23319-video-esop-vs-public-traded-dealership ESOP-vs.-Public-Traded-Dealership.png The dealership group was born out of the merger between a well-established New Holland dealership (H&R with Ross Morgan at the head) and a still young Case IH dealership (Agri-Power with Wayne Hunt at the head) in 1993. http://www.farm-equipment.com/articles/23318 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23318-video-the-merging-of-h-and-r-and-agri-power The-Merging-of-H&R-and-Agri-Power.png Wayne Hunt, H&R Agri-Power CEO, discusses how the dealers and OEMs need to work together to best serve the customers. A combination of quality equipment and getting to know the customer and their needs are keys to success, Hunt says. http://www.farm-equipment.com/articles/23317 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23317-video-managing-relationships-with-oems Managing-Relationships-with-OEMs.png H&R Agri-Power service technician Wayne Fish works closely with 5 younger service techs to help train them and prepare them for larger jobs. He says he helps them find answers from a variety of resources so the next time they can solve the problem themselves. http://www.farm-equipment.com/articles/23316 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23316-video-working-with-the-next-generation-of-service-techs Working-with-the-Next-Generation-of-Service-Techs.png Wayne Fish, a service tech with H&R Agri-Power explains how when he first came to the dealership much of his training happened on the job as his previous service experience was all on cars. Today, he is passing that experience down to the next generation by helping train them. He says it has helped build a family-like atmosphere in the service department. http://www.farm-equipment.com/articles/23315 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23315-video-technicians-help-each-other-learn-on-the-job Technicians-Help-Each-Other-Learn-on-the-Job.png Steve Hunt, president of H&R Agri-Power, shares how an acquisition transformed the dealership and added a new segment of power sports to the organization. The company runs it as a stand alone business, but Hunt says that there’s a good amount of cross over with its ag and consumer customers who also are power sports customers. To better understand the new business, H&R Agri-Power is looking to join a power sports 20 Group. http://www.farm-equipment.com/articles/23314 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23314-video-how-acquisitions-can-transform-a-business How-Acquisitions-Can-Transform-a-Business.png Steve Hunt, president of H&R Agri-Power, shares why the background on the dealership’s magazine that it publishes. Each issue features details about the dealership as well as highlights of a few customers. It comes out once a year and has gotten a good response from customers. http://www.farm-equipment.com/articles/23313 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23313-video-dealership-publication-keeps-customers-in-the-know Dealership-Publication-Keeps-Customers-in-the-Know.png Steve Hunt, president of H&R Agri-Power, says that being named Dealership of the Year reflects on the entire H&R staff. He reflects on what the honor would have meant to the late Greg Burch and says he would agree it is an honor for the staff, not the leadership team. http://www.farm-equipment.com/articles/23312 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23312-video-dealership-of-the-year-honor-about-the-people Dealership-of-the-Year-Honor-About-the-People.png Case IH and Kubota send customers surveys after purchase to rate their experience with H&R Agri-Power explains Ronnie Barnett, H&R Agri-Power CFO. A customer who gives aq score of 9 or 10 is considered a promoter and a score below 7 is considered a detractor. Those scores are combined to create a net promoter score. H&R also sends its own surveys to gauge customer satisfaction. http://www.farm-equipment.com/articles/23311 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23311-video-net-promoter-scores-to-manage-customer-satisfaction Net-Promoter-Scores-to-Manage-Customer-Satisfaction.png Ronnie Barnett, H&R Agri-Power CFO, shares how the down market in 2024 impacted the dealership and how pre-sales compared to the year prior. Wholegoods are the main part of the business he expects to be down, while the aftermarket business is likely to fare better. http://www.farm-equipment.com/articles/23310 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23310-video-feeling-the-impact-of-a-down-ag-market Feeling-the-Impact-of-a-Down-Ag-Market.png Ronnie Barnett, H&R Agri-Power CFO, explains how the dealership uses its Power EQ app to create quotes and how the approval process is automated through the system. To date, about 10 other dealers have bought Power EQ to use at their own dealerships, creating an additional revenue source for H&R Agri-Power. http://www.farm-equipment.com/articles/23309 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23309-video-power-eq-simplifies-quoting-process-for-h-and-r-agri-power Power-EQ-Simplifies-Quoting-Process-for-H&R-Agri-Power.png Ronnie Barnett, H&R Agri-Power CFO, explains how an employee stock ownership program (ESOP) works for the individual employees and the communication the dealership provides to the individuals over the year. After retirement, employees get their payout over the course of 5 years. http://www.farm-equipment.com/articles/23308 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23308-video-what-employees-can-expect-out-of-an-esop What-Employees-Can-Expect-Out-of-an-ESOP.png Ronnie Barnett, H&R Agri-Power CFO, breaks down some of the benefits and challenges that come along with a business having an employee stock ownership program (ESOP). He also shares what he needs to be watching regularly as the CFO to ensure the business is hitting its goals, including inventories, cash management and interest rates. http://www.farm-equipment.com/articles/23307 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23307-video-balance-sheet-rules-the-day-for-dealer-cfo Balance-Sheet-Rules-the-Day-for-Dealer-CFO.png Dave Gibson, wholesale division manager with H&R Agri-Power, shares some insights on the transition to a down market for used equipment and what the lot is looking like for the Kentucky-based Case IH dealership. http://www.farm-equipment.com/articles/23306 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23306-video-assessing-the-used-equipment-marketplace Assessing-the-Used-Equipment-Marketplace.png Ronnie Barnett, H&R Agri-Power CFO, discusses the importance of a good relationship with your business software provider. H&R Agri-Power has been working with DIS since the beginning and the company helped the dealership integrate Power EQ, the software H&R Agri-Power developed. http://www.farm-equipment.com/articles/23304 Mon, 30 Dec 2024 11:00:00 -0500 https://www.farm-equipment.com/articles/23304-video-building-strong-relationships-with-software-provider Building-Strong-Relationships-with-Software-Provider.png With a desire to provide exceptional customer service and an eye toward technological innovation, H&R Agri-Power has watched its business grow from one location in 1990 to 21 locations and more than $700 million in annual revenue. And the dealership comes in at number 30 on the Farm Equipment Dealer 100 list™ — the 4th largest Case IH dealer on the list. http://www.farm-equipment.com/articles/23286 Mon, 30 Dec 2024 07:42:00 -0500 https://www.farm-equipment.com/articles/23286-dealership-of-the-year-h-and-r-agri-power H&R-DOY-Thumbnail.png The 18-part 2025 Farm Equipment Dealership of the Year video series is sponsored by the 2026 AED Summit, features Mazergroup was selected as the More than $100 Million Dealership Winner and Lowe & Young was selected as the $100 Million Dealership Winner. Farm Equipment Dealership of the Year video series is sponsored by the 2026 AED Summit,  features Mazergroup was selected as the More than $100 Million Dealership Winner and Lowe & Young was selected as the $100 Million Dealership Winner.]]> http://www.farm-equipment.com/articles/24760 Mon, 30 Dec 2024 07:26:00 -0500 https://www.farm-equipment.com/articles/24760-2025-dealership-of-the-year-video-series FE-Award_DOY_2025.png The 17-part 2023 Farm Equipment Dealership of the Year video series sponsored by BigIron, features Hutson Inc. was selected as the Greater than $100 Million Dealership Winner while Noble Equipment was selected as the Less than $100 Million Dealership Winner. Farm Equipment Dealership of the Year video series sponsored by BigIron, features Hutson Inc. was selected as the Greater than $100 Million Dealership Winner while Noble Equipment was selected as the Less than $100 Million Dealership Winner.]]> http://www.farm-equipment.com/articles/23321 Mon, 30 Dec 2024 07:26:00 -0500 https://www.farm-equipment.com/articles/23321-2024-dealership-of-the-year-video-series Eis Implement co-owners Jon and Chris Eis share how they got to being named Dealership of the Year and the impact working with dealer groups helped them raise the bar for themselves and keep moving the business forward each year. They also credit the hard work all their employees put in each day to make it happen. http://www.farm-equipment.com/articles/23276 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23276-video-what-being-named-dealership-of-the-year-means-to-eis-implement What-Being-Named-Dealership-of-the--Year-Means-to-Eis-Implement.png Eis Implement Precision Ag Manager Eric Hagenow and Precision Ag Specialist Phil Davister explain what types of equipment are drawing the most interest from their customers at the moment, and also discuss the keys to keeping customers happy when selling and servicing new technology. http://www.farm-equipment.com/articles/23275 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23275-video-keeping-customers-happy-with-new-technology Keeping-Customers-Happy-with-New-Technology.png Eis Implement Precision Ag Manager Eric Hagenow and Precision Ag Specialist Phil Davister shine light on the latest precision technology adoption trends in their neck of the woods, and detail the challenges of keeping up with big changes in the industry. http://www.farm-equipment.com/articles/23274 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23274-video-the-challenges-of-a-rapidly-evolving-precision-ag-landscape The-Challenges-of-a-Rapidly-Evolving-Precision-Ag-Landscape.png Precision Ag Manager Eric Hagenow and Precision Ag Specialist Phil Davister juggle multiple roles on a daily basis at Eis Implement. Coming together as a team is crucial for the department to reach their goals between the months of February and June. http://www.farm-equipment.com/articles/23273 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23273-video-team-effort-helps-eis-precision-team-conquer-busy-season Team-Effort-Helps-Eis-Precision-Team-Conquer-Busy-Season.png Co-owner Jon Eis shares how the dealership departments work together to support the customer and each of the other departments. Team leads help each department break down goals one step at a time to achieve the growth they are striving for. http://www.farm-equipment.com/articles/23272 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23272-video-eis-implement-focuses-growth-one-step-at-a-time Eis-Implement-Focuses-Growth-One-Step-at-a-Time.png Eis Implement Service Manager Chris Wasurick breaks down the make up of the Deere dealership’s service department and how they work together, mentor interns and get on the road to help customers on the farm. Honesty and a family-like atmosphere are the keys to how the department functions, he says. http://www.farm-equipment.com/articles/23271 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23271-video-eis-implement-service-departments-family-dynamic Eis-Implement-Service-Department’s-Family-Dynamic.png Eis Implement Co-owners Jon and Chris Eis worked with a consultant that helped create their Down to Earth focus throughout the dealership and also involved personality assessments for key people on the staff. The assessments helped the two owners work better together as a team, Chris says, but also helped them figure out the best ways to communicate with different members of the staff and put people in the right seats on the bus. http://www.farm-equipment.com/articles/23270 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23270-video-personality-assessment-helps-eis-implement-put-people-in-the-right-roles Personality-Assessment-Helps-Eis-Implement-Put-People-in-the-Right-Roles.png About 10 years ago Eis Implement started looking into a winter storage and service program for it’s lawn & turf customers to help keep the service techs who work on that equipment busy during the winter months. The result, says co-owner Chris Eis, is the Put It On Eis program and dedicated storage facility. http://www.farm-equipment.com/articles/23269 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23269-video-eis-implement-puts-it-on-eis Eis-Implement-‘Puts-It-On-Eis’.png Chris Eis, co-owner of John Deere Dealership Eis Implement, says that having one individual focused on the commercial business has helped move the dealership forward. The increased focus on the commercial business has helped balance the ag equipment business, especially when ag is down, he says. http://www.farm-equipment.com/articles/23267 Wed, 18 Dec 2024 23:00:00 -0500 https://www.farm-equipment.com/articles/23267-video-dedicated-commercial-salesperson-balances-out-ag-business Dedicated-Commercial-Salesperson-Balances-Out-Ag-Business.png