Items Tagged with 'Customer Relations'


2018 Dealership of the Year: Reynolds Farm Equipment

Building on a Foundation of Values & Compassion

Angela Hungate, president of Reynolds Farm Equipment (Farm Equipment’s 2018 Dealership of the Year), talks about the importance of compassion and values in cultivating an engaging company culture. She’s found that grounding her business in compassion has resulted in happier customers and employees who are truly dedicated to the company.
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From the Desk of Dave Kanicki

Who Comes First, Customers or Employees?

As we prepared the special report that appeared in the June issue of Farm Equipment on what steps dealers who have acquired another dealership take immediately after finalizing the deal, I found it interesting how dealers seemed to be split on who they should address first, customers or employees?

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