Dealership Minds 2014 Video
www.farm-equipment.com/articles/9968-cutting-the-turnaround-time-on-warranties
Cutting the Turnaround Time on Warranties
February 9, 2014
Dealership Minds Video Series:
Marcellus Cubit, Centralized Warranty Clerk
Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his efforts to cut the time it takes to get paid by the manufacturer for warranty work. Cubit understands that someone has to absorb the costs of items under warranty and he takes it as his responsibility to prove the validity of his staff’s warranty claims.
To read more about Cubit's role in the success of Champlain Valley Equipment, click here: Making Manufacturers Pay Takes Patience & Persistence
HLA Attachments, Tubeline, Horst Wagons, MK Martin and HLA Snow are the sponsors of the 2014 Dealership Minds Video Series.