
Phil Moskal (left), integrated solutions manager at Mid-State Equipment, works with Wyatt Davidson (right), integrated solutions specialist at Mid-State, to update a John Deere 2630 monitor at the dealership’s Watertown, Wis., location. Several dealers cited expanding precision knowledge as their best precision-related practice, while other dealers struggle with this.
What Are Your Best & Worst Precision Ideas?
From adding technology-specific product specialists to ineffective remote support, dealers from across the globe share the best and worst precision practices tried in the last 2 years.
In May, we asked Precision Farming Dealer readers to share the best and worst precision agriculture-related idea, practice, technology, etc., implemented at their dealership in the last 2 years and explain what went well or what went wrong. Here are some of the most informative responses.
“Our best idea was adding a technology product specialist. This person works with customers to make sure they have a great experience with equipment; works with the sales team to ensure equipment ordered works with customers’ implements and on subscription sales, unlocks and other technology parts and pieces; and works with the service team helping diagnose issues.”