2019 Dealership of the Year: Hiawatha Implement
www.farm-equipment.com/articles/17166-reaching-peak-performance-in-the-service-department
Reaching Peak Performance in the Service Department
July 5, 2019
Hiawatha Implement is Farm Equipment’s Dealership of the Year in the $75+ Million in Revenue category. Chad Derr, aftermarket manager, highlights how the service team approaches customer service, productivity, recruitment and more. He also shares how he follows the leadership style of Larry Roeder, who owns Hiawatha Implement.