Let’s face it: the ag market is volatile, and so are the expectations of your customers. You can’t control commodity prices, parts availability, or the weather — but you can control what happens inside your dealership. And right now, the dealerships that win are the ones who stop making excuses and start optimizing their service departments.

In this high-impact, no-fluff webinar, Ryan Young, Director of Sales at Modern, walks ag dealership leaders through how to identify, control, and ultimately transform their biggest service bottlenecks into new revenue streams. 

With a bold tone and practical framework, Ryan will challenge attendees to shift their mindset: service shouldn’t be treated as a cost center or a reactive problem solver. It should be seen — and managed — as a profit-driving engine that touches every part of the customer experience.

You will get a behind-the-scenes look at how top-performing dealerships are using tools like Modern, a leading service communication platform, to streamline communication, capture approvals faster, and reduce WIP time — without increasing overhead or headcount.

Here’s what the data tells us:

Over 80% of customers respond to text messages within 2 minutes. That’s the kind of speed your customers are already operating at. The question is: Is your dealership built to keep up?

In this session, you'll get a clear understanding of how to:

• Identify service process breakdowns that are costing you real money
• Eliminate friction in technician-to-customer communication
• Speed up repair approvals with digital tools customers actually prefer
• Track…